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Interactive Menu-driven Multimedia Services
     

iPoint-media allows you to create captivating, interactive, audio-visual services that deliver information to video callers using audio, still images as well as live and recorded video. These Services utilize the unique Multimedia Interactive Video Response (MiVR) capabilities of the iPoint-media's Vitrage™ video application platform. MiVR replaces traditional IVR audio prompts with rich, animated audio-visual menus and prompts that provide an enhanced user experience and demonstrate the true value of video calling.

MiVR offers video callers the means to easily navigate to available services, providing a smooth transition between menu navigation and the viewing of rich multimedia content. Menu-driven services are quick and easy to create, with no programming knowledge required. This makes it easy for business and marketing people to create and modify compelling Information Services in a very short time.

Due to the intuitive nature and rich visual capability of interactive multimedia interfaces, MiVR menus and workflows are generally used as the entrance point to most video call services. MiVR can also be used to create various types of stand-alone applications and services:

     
   
Auto-attendant and front end for a video call center
Sales campaigning systems for self-service buying decisions support
Information retrieval (view prerecorded video information with recommendations, assistance, advice and instructions)
Telephone surveys (using video menus as an excellent tool to speed up survey processing, as voice options take too long to process)
Virtual receptionists
Entry-point for conferencing solutions
Video mail services
Video dating and video chat services
Video portals
Video call routing
Polls (interactive TV and virtual reality polls)
 
     
     

 

Click here to learn more about Vitrage MiVR.

 
     
     
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